Data Privacy Policy

This Privacy Policy together with our Terms of Use and any other documents referred to in it sets out how Norfolk & Suffolk Cyber Security Cluster (NSCSC) uses and protects any information that you give us when you use this Website.

NSCSC is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, then you can be assured that it will only be used in accordance with this Privacy Policy.

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

By completing our contact forms or continuing to use our online services via  you are accepting and consenting to the use of your personal information in accordance with this Privacy Policy


Norfolk & Suffolk Cyber Security Cluster, a community interest company registered in England and Wales under company number 11779427 with its registered address at Butler’s Cottage, Gunton Park, Norwich, NR11 7HL, England (“NSCSC”) will be the designated data controller as we decide how to collect, store, use and erase personal data in line with this Privacy Policy.


  1. Information you give us. You may give us information about you by filling in forms on the website (the “Website”) or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, e-mail address and phone number.
  2. Information we collect about you. With regard to each of your visits to the Website we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from the Website (including date and time), page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page and any phone number used to call our contact number.


The Website uses cookies to distinguish you from other users of the Website. This helps us to provide you with a good experience when you browse the Website and also allows us to improve the Website. Please see our Cookies Policy for further information.


We use information held about you in the following ways:

  • to provide you with the information and services that you request from us;


We may share your information with selected third parties in respect of the following:

  • for the uses permitted above;

  • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about the Website. We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience;

  • analytics and search engine providers that assist us in the improvement and optimisation of the Website;

  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements, or to protect the rights, property, or safety of our services, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


We process data at the NSCSC registered office, at the site of our data centres and at the site of data processors appointed by us. We shall not transfer any personal data to any country outside of the European Economic Area unless we ensure that such personal data is subject to an adequate level of protection equal to EU data protection law requirements.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


The personal data you provide to us will only be retained for as long as is required to perform the purpose for which we collected the data or as required by law.


We do not direct any of our services at children under 13. If you learn that a child under 13 has provided us with personal information without consent, please notify us immediately.


You have the right to access the information we hold about you. If you would like a copy of this information, or would like to request a correction or raise a complaint, please contact NSCSC. All access requests will be dealt with promptly or in any event within 30 days of receiving the at the latest.

If you’re not satisfied with how your request has been handled, you have the right to refer your complaint to the national data protection authority. In the UK this is the Information Commissioners Office.


We may revise this Privacy Policy at any time by updating this webpage. Please check this webpage from time to time to take notice of any changes to this Privacy Policy. Your continued use of the services after the changes are in effect will signal your agreement with the revised Policy.. If the changes are significant or present a likelihood of affecting your rights, we may choose to email you if we have your contact details. Where required by law, we will obtain your consent to make these changes.


This Privacy Policy does not cover any links within this website linking to other websites. If you follow these links you will be subject to the Privacy Policy of each website you visit, please refer to these policies before providing your information.


For any questions, comments and requests regarding this Privacy Policy, or if you wish to change your consents for receiving marketing communications, please contact us at

Last Updated: Spring 2019